Frequently Asked Questions
How is your office protecting patients from the spread of COVID-19?
While continuing to meet the traditional CDC and OSHA requirements we have adopted additional protocols used to protect patients as well as our team from the spread of COVID-19. These protocols may include: the team wearing additional personal protection equipment, requesting you wear a mask to your appointment, asking to take yours and other patients’ temperatures upon arrival, asking you to wash your hands for thirty seconds, requesting you wait in the treatment room or your vehicle instead of the waiting room, and requesting you call in payment after your appointment.
How do I know if anyone on your team has been exposed to COVID?
We are screening team members each day as they enter the practice and following all infectious protocols to prevent exposure. If any team member had been exposed to a positive COVID-19 case within the last 14 days, they are on a self-quarantine and will not be returning to work.
How can I help protect myself when I come into the office? Should I wear protective equipment, like a mask?
If you have a face mask that covers your mouth and nose, you can wear one to your appointment. Please give us a call if you have any concerns about wearing a mask at your appointment.
How often does your office disinfect treatment rooms?
We clean between each patient and are doing a deep cleaning of the office every day. As an extra precaution, we are screening each patient and team member as they arrive at the practice and we are not allowing unnecessary guests to accompany patients in the office.ut wearing
My schedule is not very flexible, are you able to accommodate evening and weekend appointments?
We would be happy to accommodate busy schedules like yours! Please call us today to discuss appointment times and availability.